Frequently Asked Questions (FAQs)

Got a question about the IBM SkillsBuild programs? Badges? How to get in touch with support? We've got you covered.

About IBM SkillsBuild

  • IBM recently launched IBM SkillsBuild, which brings together two world-class, skills-based learning programs—"Open P-TECH" and "SkillsBuild"—under one brand. Through IBM SkillsBuild, students, educators, job seekers, and the organizations that support them can access free digital learning, resources, and support focused on the core technology and workplace skills needed to succeed in "new collar" jobs. They'll be able to visit the new IBM SkillsBuild website and opt into the learning experience that's right for them.

  • "Open P-TECH" is now "IBM SkillsBuild for Students and Educators". This name change reflects IBM's overall objective of supporting learners in building essential technology and workplace skills no matter where they are in their career journey, whether secondary student, educator or job seeker.

  • IBM SkillsBuild for Students and Educators is designed for learners at the career exploration stage (aged 13 to 18). It’s designed to help students begin their career exploration with free digital learning on cutting-edge technology and workplace skills.

  • IBM SkillsBuild for Job Seekers is designed for learners (18+) seeking employment in the immediate future. It provides job seekers with job role preparation—specifically focused on entry-level tech roles—and support to help them gain meaningful employment in the immediate future.

Registering for IBM SkillsBuild

  • You can easily sign up for the IBM SkillsBuild program that's right for you by clicking any of the "Sign up" or "Start learning" call-to-action buttons on this website. Clicking any of these buttons will open a screen where you can identify as a Student, Educator, or Job Seeker; then, simply follow the steps to create your free IBM SkillsBuild account. 

  • You can easily sign up for the IBM SkillsBuild program that's right for you by clicking any of the "Sign up" or "Start learning" call-to-action buttons on this website. Clicking any of these buttons will open a screen where you can identify as a Student, Educator, or Job Seeker; then, simply follow the steps to create your free IBM SkillsBuild account. 

  • No. IBM SkillsBuild for Students and Educators and IBM SkillsBuild for Job Seekers are separate programs. If you have an account with one of these programs and would like to access the other program, you'll need to create a second account for the other program.

  • Yes! Please follow the steps on the main page for organizations supporting students, here: skillsbuild.org/organizations-supporting-students

  • Please visit the main page for organizations supporting job seekers to learn more about the process: skillsbuild.org/organizations-supporting-job-seekers

IBM SkillsBuild badges

  • Digital badges from IBM SkillsBuild are secure, web-enabled credentials that contain granular, verified information that employers can use to evaluate an individual's potential. Badge requirements can include online learning activities, quizzes or exams, experience that requires advisor review, or even interviews. Complete the required activities, accept the badge, and choose to share your achievements to your resume, LinkedIn, and other social media.

  • Your Credly account is a repository to manage your badges. It's where you claim (accept), store, and transmit your badges. You can manage which badges you want to display in your Credly account settings. To participate in the badge program, you need to create an Credly account. To accept or manage badges, create or sign in to your Credly account. In your profile settings, make sure that the email address you use for your IBM SkillsBuild account is registered in your Credly account. To receive emails regarding issued badges, turn on User Transactional e-mails. If you have an existing Credly account registered under a IBM SkillsBuild email, you can add your other email address to your account and make it the primary one.
    You can access Credly here: https://www.credly.com/users/sign_in

  • After you accept your badge, you will be able to download and print it or share it on different social accounts directly from your Credly profile. Go to the dashboard within your Credly profile, click on the badge you want to share, then, click the Share button at the top of the page. Note: In order to share your badge from Credly to LinkedIn, Facebook or Twitter, you will need to authorize your accounts.

  • Our support team is here to help! Head to skillsbuild.org/contact/ to get in touch with the appropriate support team.

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