Digital foundations
Explore Emerging Tech
Audience: All learners
Languages: English, German, French, Spanish, Brazilian Portuguese, Korean, Polish, Italian, Turkish, Traditional Chinese, Arabic, Hindi, Ukrainian, Japanese
Duration: 7+ hours
Digital badge earners have an understanding of six emerging technologies that power today’s jobs. Individuals know foundational concepts, terminology, and how technologies are applied to solve problems in organizations and businesses. Badge earners can use this knowledge to explore job roles and careers in tech.
Working in a Digital World: Professional Skills
Audience: All learners
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese, Korean, Polish, Turkish, Czech
Duration: 8+ hours
This badge earner understands key skills for professional success and core soft skills needed in the information technology workforce. This knowledge of skills and behaviors includes creating and delivering presentations; using agile approaches for working professionally to deliver quality work and experiences to customers; collaborating effectively with teams; communicating with impact; dealing with challenges in a controlled and focused manner; and solving problems and implementing solutions.
Working in a Digital World: Essential Skills
Audience: Learners working with an NPO
Languages: Japanese
Duration: 8+ hours
Essential skills represent the industry knowledge and modern ways of working that professionals need to be successful in a digital innovation economy. This badge earner knows how to use and apply agile and design thinking methodologies and practices, and is aware of the key technologies that power today’s jobs, including cloud computing, artificial intelligence, machine learning, data and analytics, blockchain, and security.
Agile Explorer
Audience: All learners
Languages: English, French, Spanish, Italian, Brazilian Portuguese, Hindi, Japanese
Duration: 7 hours
Agile Explorer badge earners have a foundational understanding of the Agile values, principles, and practices that help change culture and behaviors in the way that people work. These individuals can initiate an Agile conversation with team members and colleagues, and can apply the Agile method to the operations and programs work that they do in a family, academic, or work environment.
Explorations into Mindfulness
Audience: All learners
Languages: English, Spanish, Brazilian Portuguese, French, Polish
Duration: 3 hours
This badge earner understands mindfulness concepts and techniques and has learned how to apply mindfulness practices to manage various situations. The individual understands how to further develop focus and self-awareness. Badge earners can use these specific skills as a foundation for further study in mindfulness and to apply mental and emotional management in any career path they choose.
Job Application Essentials
Audience: All learners
Languages: English, Spanish, Brazilian Portuguese, Polish, Traditional Chinese, French, Italian, Turkish, Czech
Duration: 7+ hours
This badge earner demonstrates a strong understanding of how to position themself effectively for their initial job opportunities. The individual knows how to build a strong, professional social media and online presence; how to conduct thorough and effective workplace research personalized to their interests and skills; and how to create a strong entry-level resume, even without any prior work experience. The earner has also practiced interviewing professionally.
Technology skills
Artificial Intelligence Fundamentals
Audience: All learners
Languages: English
Duration: 9+ hours
This credential earner demonstrates knowledge of artificial intelligence (AI) concepts, such as natural language processing, computer vision, machine learning, deep learning, chatbots, and neural networks; ethical AI; and the applications of AI. The individual has a conceptual understanding of how to run an AI model using IBM Watson Studio. The earner is aware of the job outlook in fields that use AI and is familiar with the skills required for success in various roles in the domain.
Cybersecurity Fundamentals
Audience: All learners
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese, Hindi, Czech, Italian, Arabic, Traditional Chinese, Ukrainian
Duration: 6 hours
This badge earner demonstrates a foundational understanding of cybersecurity concepts, objectives, and practices. This includes cyber threat groups, types of attacks, social engineering, case studies, overall cyber security risk management strategies, cryptography, and common approaches that organizations take to prevent, detect, and respond to cyber attacks. This also includes an awareness of the job market. Badge earners can use this knowledge to pursue further education for a variety of roles in cybersecurity.
Data Fundamentals
Audience: All learners
Languages: English
Duration: 7 hours
This credential earner demonstrates knowledge of data analytics concepts, methodologies and applications of data science, and the tools and programming languages used in the data ecosystem. The individual has a conceptual understanding of how to clean, refine, and visualize data using IBM Watson Studio. The earner is aware of the job outlook in data and is familiar with the skills required for success in various roles in the domain.
Information Technology Fundamentals
Audience: All learners
Languages: English
Duration: 11 hours
This credential earner demonstrates knowledge of information technology (IT) basics, methodologies of troubleshooting, and the tools and resources that IT professionals use. The individual has a conceptual understanding of computer basics, networking, hardware, software, computer security, and has experience supporting a customer with a simulated remote connection tool. The earner is aware of the job outlook in IT and is familiar with the skills required for success in various roles.
Role-based
IBM zSystems Administrator Professional Certificate
Audience: Learners working with an NPO
Languages: English
Duration: 200+ hours
This certificate earner understands enterprise computing concepts, hardware components, I/O architecture, the basics of REXX and JCL, and associated software and system components. This individual can perform basic system programming on IBM zSystems, upgrades, and maintenance on the z/OS operating system. This certificate prepares earners for an entry-level mainframe systems administrator role, internship, or apprenticeship.
Project Management Fundamentals
Audience: All learners
Languages: English
Duration: 3.5 hours
This badge earner demonstrates a foundational understanding of project management concepts and processes. This includes knowledge about the value of project management, approaches to project management, and the role and responsibilities of the project manager across the project lifecycle to initiate and plan, execute, and close a project. Badge earners can use this knowledge to pursue further education.
Comunicación con clientes: soporte y gestión telefónica
Audience: All learners
Languages: Spanish
Duration: 24 hours
This credential earner demonstrates a knowledge of communication and customer management skills for a contact or service center environment. The individual understands communication and its nuances, and knows the most effective approaches and tools to use in telephone support. The earner can apply business skills in client situations, and understands the sales process and its relationship to marketing strategies and market considerations.
Customer Engagement: Communication and Personality Dynamics
Audience: All learners
Languages: English, German, French, Japanese
Duration: 6+ hours
This badge earner understands methodologies and best practices for building rapport and engaging in productive communication. They know communication skills that are clear and concise, understand when and how to say “no,” and effectively collaborate with colleagues. They know personality and behavioral characteristics critical to customer success, show an ability to self-evaluate personality strengths and weaknesses, and can apply strategies to improve upon these attributes.
Customer Engagement: Problem Solving and Process Controls
Audience: All learners
Languages: English, German, French, Japanese
Duration: 5+ hours
This badge earner knows best practices essential to resolving client problems through organization, retrieval, and usage of resources and information essential to customer success operations. The individual understands concepts and methods related to Service Level Agreements (SLAs), application of support ticketing systems, Knowledge-Centered Service (KCS) methodology, and application of effective typing and dictation skills.
Entrepreneurial mindset
Be an Entrepreneur
Audience: All learners
Languages: English
Duration: 35 hours
This badge earner demonstrates an entrepreneurial mindset and the skills needed to build and test a business idea to create a valid business opportunity. They know how to build a business model for an idea, pitch it, and launch it. This badge is designed for individuals who have not previously considered themselves entrepreneurs and who are now interested in developing entrepreneurial skills.
Entrepreneurship Business Essentials
Audience: All learners
Languages: Spanish
Duration: 17 hours
This badge earner demonstrates a foundational understanding of entrepreneurial concepts required to launch a new business, product, or service. This includes decision-making, entrepreneurship skills, using tools and models for business, context analysis, planning, and social impact. This is designed for new business owners, individuals wanting to grow a business already launched, or learners interested in entrepreneurship.
Entrepreneurship Marketing Essentials
Audience: All learners
Languages: Spanish
Duration: 18 hours
This badge earner demonstrates a foundational understanding of marketing to support entrepreneurs and individuals launching new businesses, products, or services. This includes using the Lean Startup methodology, conducting a market analysis, creating a marketing strategy and plan, as well as understanding sales skills and tools. This badge is designed for new business owners, individuals wanting to grow a business already launched, or learners interested in entrepreneurship.
Project-based learning
Data Analytics and Visualization Camp
Audience: Learners working with Laboratoria
Languages: Spanish, Brazilian Portuguese
Duration: 25+ hours
This badge earner understands basic statistical concepts such as measures of central tendency, dispersion, and linear regressions. The individual uses spreadsheets and database engines to handle, clean, and analyze data, and generates visual reports using data visualization tools such as Microsoft Power BI.
Career exploration
Career Explorer
Audience: All learners
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 10+ minutes
This badge earner has a desire to explore more about technical and professional skills that power today’s careers. Badge earners can use the assessment results and recommendations to pursue further education about potential career paths.
Fit to Learn: Customer Engagement Specialist
Audience: All learners
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 30+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to learn more about a career as a Customer Engagement Specialist. The badge earner shows proficiency at the Customer Engagement Specialist learning readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Fit to Learn: Cybersecurity Professional
Audience: All learners
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 30+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to learn more about a career as a Cybersecurity Professional. The badge earner shows proficiency at the Cybersecurity Professional learning readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Fit to Learn: Data Analyst
Audience: All learners
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 30+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to learn more about a career as a Data Analyst. The badge earner shows proficiency at the Data Analyst learning readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Fit to Learn: IT Design Thinking
Audience: All learners
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 30+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to learn more about a career in IT Design Thinking. The badge earner shows proficiency at the IT Design Thinking learning readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Fit to Learn: Linux System Administrator
Audience: All learners
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 30+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to learn more about a career as a Linux System Administrator. The badge earner shows proficiency at the Linux System Administrator learning readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Fit to Learn: Project Manager
Audience: All learners
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 30+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to learn more about a career as a Project Manager. The badge earner shows proficiency at the Project Manager learning readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Career Fit Achievement: Customer Engagement Specialist
Audience: Learners working with an NPO
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 45+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to consider a career as a Customer Engagement Specialist. The badge earner shows proficiency at the Customer Engagement Specialist career readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Career Fit Achievement: Cybersecurity Professional
Audience: Learners working with an NPO
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 45+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to consider a career as a Cybersecurity Professional. The badge earner shows proficiency at the Cybersecurity Professional career readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Career Fit Achievement: Data Analyst
Audience: Learners working with an NPO
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 45+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to consider a career as a Data Analyst. The badge earner shows proficiency at the Data Analyst career readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Career Fit Achievement: IT Design Thinking
Audience: Learners working with an NPO
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 45+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to consider a career in IT Design Thinking. The badge earner shows proficiency at the IT Design Thinking career readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Career Fit Achievement: Linux System Administrator
Audience: Learners working with an NPO
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 45+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to consider a career as a Linux System Administrator. The badge earner shows proficiency at the Linux System Administrator career readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Career Fit Achievement: Mainframe System Administrator
Audience: Learners working with an NPO
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 45+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to consider a career as a Mainframe System Administrator. The badge earner shows proficiency at the Mainframe System Administrator career readiness level. Badge earners can use this knowledge to pursue further education about this career path.
Career Fit Achievement: Project Manager
Audience: Learners working with an NPO
Languages: English, German, French, Spanish, Japanese, Brazilian Portuguese
Duration: 45+ minutes
This badge earner has completed an assessment, the results of which indicate the individual has the skills, abilities, and personality traits to consider a career as a Project Manager. The badge earner shows proficiency at the Project Manager career readiness level. Badge earners can use this knowledge to pursue further education about this career path.
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