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There are over 14 billion devices connected to the internet around the world, and IT experts provide crucial support to keep them running safely and smoothly each day. On this learning path, gain critical skills in IT, like technical troubleshooting and issue resolution.
Communicate complexity with empathy—and earn customer trust
IT professionals are the most important touchpoint that a customer has with a company. They are expert connectors, capable of translating complex technical information while capturing feedback, solving problems, and serving as an empathetic customer advocate.
Learn new skills to join the growing IT sector
In the US, there are 75,000 job opportunities for IT support technicians projected to open from 2021-2031.
The Indian IT and IT-enabled services (ITES) industry aims to hire 8-10 million people by the end of 2023.
Build core skills for an IT role
Provision, install, and configure hardware, software, and systems
Maintain devices and computer networks
Investigate and solve technical and systemic issues
Support end users through issues and request resolution
Earn verified professional credentials
Learn about the basics of IT
Dive deeper into the field, and demonstrate your new skills
Learn about applying your new skills on the job with project-based learning